Case Study:
From Hidden Expert to Contract-Winning Authority in 12 Weeks
Marlon Bascombe • LinkedIn Authority Building Consulting
At-a-Glance Outcomes
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New prospective client contract opportunity in Week 12, sourced directly from LinkedIn content.
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+229% 7-day post impressions and +77% members reached (7,166 professionals).
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5.3% average engagement rate (≈2.5× typical platform benchmark).
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60%+ of profile viewers from target sectors (government, NGOs, education).
Client Snapshot & Challenge
Marlon is a Caribbean conflict-resolution and life-skills consultant with strong public-sector credentials.
On LinkedIn, he faced the classic “Hidden Expert” problem: low visibility, sporadic posting, unclear service positioning, and missed opportunities with decision-makers in government and NGOs.
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Goal: Establish unmistakable authority, grow qualified reach, and convert visibility into conversations and contracts—without paid ads.
Strategy in Three Phases (with the Real Cadence)
Content Framework: SLAY™ (Story, Lesson, Action, You) to convert field experience into useful, you-centered leadership content.
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1. Authority Positioning (Weeks 1–4)
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Refined voice: empathetic, reflective, professional-yet-approachable.
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Defined four pillars: Caribbean conflict resolution, life skills at work, community mediation, youth empowerment.
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Cadence introduced:
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1 LinkedIn Newsletter per week (one 700-word long-form article).
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4 LinkedIn posts per week (SLAY mini-articles, insights, prompts).
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2. Consistency & Optimization (Weeks 5–8)
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Kept the 1 + 4 cadence steady (newsletter + four posts weekly).
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Tuned post timing for Caribbean professional hours; tightened hooks, and CTAs.
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Strengthened “About,” Featured, and Services language to match content.
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3. Advanced Authority & Networking (Weeks 9–12)
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Added anonymized case snapshots, policy-aware commentary, and value-first comment outreach to ministries/NGOs.
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Encouraged replies within 2 hours; asked one precise question per post to stimulate dialogue.
What We Implemented (Actual Deliverables)
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Profile & Offer Clarity: Headline, About, Featured, and Services rebuilt for outcomes and credibility.
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Editorial Rhythm (1 + 4, every week):​
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Newsletter (700 words): Thought-leadership story with clear takeaways.
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Four Posts:
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Mon: Problem framing from the field (SLAY mini-article)
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Tue: Practical tools/frameworks
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Wed: Case snapshot or before/after lesson
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Thu: Policy/industry perspective with a question to the sector
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Engagement Protocol: 2-hour response window; “reader-first” questions; meaningful comment threads.
Results & Evidence
Visibility & Audience Quality
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7-day impressions: 733 → 2,411 (+229%).
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Members reached (period): +77.1% to 7,166.
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Viewer quality: 60%+ from ideal ICP—children’s services, social development ministries, NGOs, and education leaders.
Engagement & Content Proof
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Average engagement rate: 5.3%.
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Top post: 2,438 impressions, 131 reactions, 42 comments.
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Newsletter-anchored weeks lifted overall discussion quality and sustained 400–800 daily impressions on posts.
Commercial Impact
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Contract opportunity in Week 12 from an ICP leader who discovered the newsletter/posts, plus multiple qualified conversations added to the pipeline.
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Stronger proposal credibility with ministries/NGOs as posts showcased approach and outcomes.
Why It Worked
1. Cadence with Intent: The 1 long-form + 4 posts rhythm created dependable touchpoints while avoiding content fatigue.
2. SLAY Story Utility: Personal field stories → precise lessons → actionable steps → a direct “you” made content both human and useful.
3. Contextual Relevance: Caribbean public-sector realities and youth-work nuance signaled credibility to decision-makers.
4. Consistency Over Virality: Steady delivery compounded trust, reach, and relationship-building.
Lessons & Replicable Playbook
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Lead with stories, land on actions. Field anecdotes outperformed generic advice.
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Ask one specific question per post to spark sector-relevant discussion.
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Protect the cadence: 1 newsletter + 4 posts per week is sustainable for authority growth.
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Engage fast: Replies within 2 hours can triple follow-ups and keep threads active.
Starter Plan (Weeks 1–4):
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Publish 1 newsletter/week + 4 posts/week.
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End each post with a sector-specific question.
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Spend 15 minutes/day adding value-first comments on ministry/NGO leader posts.
Evidence: Client Testimonial
Conclusion
Over 12 weeks, a simple, disciplined cadence of 1 long-form LinkedIn newsletter per week and 4 LinkedIn posts per week shifted Marlon from a low-visibility “hidden expert” to a recognized authority with measurable traction and a new client contract sourced directly from his content.
The SLAY™ approach (Story → Lesson → Action → You) turned lived experience into practical guidance that resonated with decision-makers across government, NGOs, education, and youth services.
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What made the difference wasn’t a “viral” moment; it was clarity, consistency, and context: clear positioning, consistent publishing, and content grounded in Caribbean public-sector realities.
The result is a repeatable system that grows audience quality, deepens trust, and converts attention into conversations and conversations into contracts.